Contact & Support
We're here to help
Reach our team for app support, rental questions, account issues, or business inquiries. We respond within two business days.
Support channels
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General & app support
Booking issues, account help, technical problems, and feedback.
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Office
FlexRent Pro LLC
3409 VISTA DR
MANHATTAN BEACH, CA 90266
United States -
Response time
Within 2 business days
Monday–Friday, Pacific Time (PT)
Common support topics
- Account & login Password reset, profile updates, and account deletion requests.
- Bookings & payments Reservation changes, refunds, deposit questions, and receipt requests.
- Equipment issues Pickup problems, damage reports, late returns, and missing items.
- Privacy & data Data access requests and account deletion — see our Privacy Policy.
- Business & partnerships List your equipment on FlexRent Pro or inquire about bulk rentals.
When emailing us, please include
- The email address linked to your FlexRent Pro account
- Your booking reference number (if applicable)
- A clear description of your issue or question
- Screenshots if reporting an app bug